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For your reference, we have included the original job posting below.
IT98 - Senior IT Manager
Job Number:
43879290
Company Name:
Kelly Services
Job Location:
Jacksonville, FL US
Job Category:
Information Technology
IT98 - Senior IT Manager
The Program Manager works within the Project Services Department to collect and assist with the analysis of project, program and operational data. The Program Manager determines the optimal mix and sequencing of proposed projects within their program to best achieve the company's overall strategic goals. The Program Manager will make recommendations regarding projects and will be responsible for the successful execution of projects while honoring constraints imposed by management or external real-world factors including each project's total expected cost, consumption of scarce resources (human or otherwise) expected timeline and schedule of investment, nature of effort, magnitude and timing of benefits to be realized, and relationship or inter-dependencies with other projects.
KEY RESPONSIBILITIES
* Provide expert knowledge of project management frameworks * Provide leadership for assigned projects and tasks, with the ability to work on multiple efforts simultaneously, to prioritize work, and meet deadlines * Conduct project audits and regular project reviews * Manage and proactively analyze program and project data, compile comprehensive reports and outputs that meet senior management and customer requirements * Provide support for maturing existing project management methodology, processes and templates * Develop materials and provide methodology training and mentorship to project managers and teams * Participate in and support the Agile methodology * Works in partnership with Scrum Masters to ensure the efficient execution of project work and risk analysis and mitigation. * Collaborate with other Program Managers, Product Managers, Product Owners, and Business leads to ensure project alignment to strategic direction across all departments * Identify all Program stakeholders and manage stakeholder expectations * Research and recommend best practices for program and project decision making * Ensure project teams follow established policies, procedures, processes and standards * Support and participate in the creation of annual resource plans * Provide communication expertise to promote and communicate program and project progress and developments internally and externally through various communication channels and campaigns * Support and participate in the review of Business Charters and subsequent resource allocation
WORK EXPERIENCE & SKILLS (Required)
* 5 to 10 years in IT Program or Project Management * Expert knowledge of Program and Project Management * Experience managing medium and large-scale programs or projects * Excellent written and oral communication skills * Excellent interpersonal skills; proven experience working as both a leader and member of a team * Demonstrated political awareness and ability to diplomatically handle sensitive situations with internal and external customers and ability to cultivate effective, productive customer relationships and partnerships
WORK EXPERIENCE & SKILLS (Preferred)
* Experience working with the Agile methodology * Two (2) plus years of healthcare industry and/or product management experience.
